INTRODUCTION:

Solax high voltage systems are renowned for their efficiency and reliability using advanced technology.

Designed largely for commercial and industrial application makes their ability to operate effectively In your home a breeze.

Solax systems enable widespread integration and control over heat pumps, pool pumps, geyser control or EV vehicle charging - and will work with your current home automation setup.

1. WHY SOLAX?

Solax systems are High Voltage (vs Low Voltage).

A High Voltage system is quick charging (from 0.5 to 1.5 hours!) ensuring free solar energy during night/low sun times vs the need to fall back onto the national grid.

Solax uses LFP high voltage batteries (vs Lithium Ion) which utilize iron phosphate making them less prone to thermal runaway, a phenomenon that could cause overheating, fires and even explosions.

2. WHY IS HIGH VOLTAGE BETTER?

High voltage systems have higher energy density compared to low voltage systems, allowing longer runtime without putting strain on equipment.

High voltage systems have reduced currents, leading to decreased power losses due to resistive heating, minimizing energy waste and improving overall efficiency of the system.

High voltage systems are safer: less prone to thermal runaway, a phenomenon that could cause overheating, fires and even explosions.

3. CAN I HAVE A SOLAR SUBSCRIPTION IF I RENT A PROPERTY?

Yes, you just need to inform the owner of the property and will require his written consent.

4. WHAT PAYMENTS AM I LIABLE FOR?

A one time activation fee equal to your monthly payment.

Monthly debit orders for the Solar Subscription selected.

5. WHAT IS THE SOLAR SUBSCRIPTION PERIOD?

Solar subscription period is an evergreen subscription model that allows for a long term energy plan with The PPA Company. Our consultants will provide guidelines of agreement during consultation.

6. HOW WILL MY SYSTEM BE MAINTAINED DURING THE SUBSCRIPTION?

Each subscription will receive a yearly onsite maintenance check including cleaning of your panels, system settings and safety checks on all surge protection devices and pull a data report of total consumption used for the year. All subscriptions are monitored online as well as a Whatsapp hotline number to offering you full support.

7. CAN I CANCEL MY SUBSCRIPTION AT ANY TIME?

The power purchase subscription is an evergreen subscription but does allow for early termination on certain conditions. Our expert consultants will provide more information on the above.

8. CAN I MAKE MY SYSTEM BIGGER AT SOME POINT?

Yes, due to the fact that Solax is an integrated manufacturer it allows for a number of system capacity upgrades such as 150% solar panel capacity and additional storage capacity (T's & C's apply)

9. INSURANCE

The insurance is part of the responsibility of the subscriber who is required to add it onto their home owners insurance - our consultant will guide you through the process.

10. HOW DO MANAGED LOADS WORK WITH SOLAX?

Solax inverters have built in energy monitoring capabilities to track the amount of energy being generated by the solar panels. This data is used to determine the available surplus energy that can be utilized for managed loads. Control electrical loads with Smart Scheduling.

Adjust the power output to these loads based on available surplus energy from the solar panels. Set specific time periods or load thresholds for when certain appliances or devices should be powered.

11. WHY DO I GET A 10 YEAR WARRANTY?

All Solax system components are fully integrated to only Solax systems and are manufactured with Tier one components making them less prone to failure. Being high voltage, Solax systems do not need to work harder in order to produce results. Thus knowing with confidence that Solax systems are able to last over and beyond the 10 year threshold.

12. CAN THE SOLAX SYSTEM WORK WITH EV CARS FOR FUTURE INTEGRATION?

Absolutely, Solax manufactures their own range of EV chargers to suit all international adapters and is fully compliant.

An easy plug into your Solax system and you will have your EV charger up and running and on the same app. Upgrades are available.

13. ARE THE SOLAX SYSTEMS NRS COMPLIANT?

Yes, all the Solax systems have the NRS certification and are also part of the preferred systems list in the city of Cape Town solar program.

14. CAN I MANAGE LOADS FROM THE SOLAX PLATFORM?

Yes, the system allows for a device to be connected such as your heat pump, geyser element or swimming pool pump. You can then manage and monitor remotely as well as applying automated features to enhance the effectiveness of the system.

15. DOES THE SOLAX SYSTEM OFFER AI POSSIBILITIES?

One of the great features currently being introduced to all Solax systems is the ability for software to read weather patterns. When storms approach it will force charge your batteries to allow for full battery capacity in adverse weather conditions. AI - smart functionality.

For any other questions please contact us!